And there is zero customer service to help. First we found out the voucher can only be used on a single accommodation (annoying but fine) then the accommodation we booked had no response. Applied online through university portal. Would not recommend this site at all!! STORY. If I could give zero stars, I would. Top attractions in the UK National park camping in the UK is a great way to enjoy some of the best viewpoints in the world and these national parks in the UK are still considered to be among the best places to visit for outdoor attractions and pursuits. They literally left me and my family stranded on the side of the road hours from my home and wouldn't answer the phone. Glamping also took centre stage when academics revealed just how robust it had been in the face of worldwide challenges, allowing it to thrive while other areas of tourism failed. After I filled out the information form I wrote on a message to the host saying before you confirm can you please contact me so I can get more information on the two tents she had and I was looking for something within. I stayed in treehouses that were posted on their site. Thank you Glamping Hub for ruining my husband's birthday. Glamping accommodations, in most cases, take advantage of the surrounding elements, creating the best space for eco - friendly travel and sustainable tourism. Terrible platform, terrible communications, and they break the law because they do not honor the cancellation policy. What more is there to say?I booked a cabin getaway with GlampingHub for the Christmas period. Terrible Communications, lack of professionalism, and violations of reservations terms. Can't imagine if a host or guest had a real problem, what kind of help you would get. I will never use glamping hub again, as they should have handled this discrepancy since the vacation was not only confirmed but paid for. The company's platform provides guests access to a curated collection of outdoor accommodations with nature based adventures, enabling travelers to stay in camps with the amenity of a hotel. When we asked for a refund on our voucher they said they could extend the voucher instead but it still had ti be booked for the expiry of the voucher (not really an extension) which doesn't suit us at all. While my host was very accommodating and agreed to refund my entire booking, GlampingHub have refused to refund the extortionate 'service fee', which was hidden away in the FAQs. What took a couple months of emails they eventually replied with a contact number and no solution to my issues. I made a reservation and then, less than 48 hours until my arrival, the host said he can’t seem to get the payment from Glamping hub so he could not accomodate me. I won't be going through them again. Go somewhere else for travel reservations. Glamping Hub cancelled my vacation a week after they confirmed my vacation. Devon . Find the best glamping locations & camping near me! Less than a week before our trip, they send us an email saying we double booked the cabin and your reservation is cancelled. They provide a nice supplement to our rental program. Please use vrbo to book anything as I've booked through them for years and always a great experience! If she wasn't so thoughtful, we'd probably still be waiting for our refund.I can't believe a company would have such disregard for their customers. Our plan was to use it for accommodations along our road trip. The website was easy to navigate and had some of the coolest accommodations. Unique Tower Cabin Rental with Panoramic Views of Park City, Utah - Duration: 59 seconds. We followed up after booking with the host to make sure this was correct... well turns out it was a mistake on the Glamping Hub page. She also discovered she was charged hidden fees and was frustrated with her customer service experience as well. Like stepping back into nature and time. Unforgettable trips start with Airbnb. Honestly, trying to set up your units on this site is a virtual nightmare. This was followed by 2 short writing tests. While we enjoyed exploring the Long Beach area, even better was staying in and enjoying our glamping locations.Big props for Glamping Hub's site, system, and properties. Glamping, definition of inspiring vacations . They knew the day before they double booked and did not have the courtesy or professionalism to call me. We had to cancel our other planned activities costing us a pretty penny. The host felt so bad for us that she had to Venmo me the refund from her own pocket so we could try and make other accommodations because neither of us were getting responses from them. 5279 accommodations in the hub Nature lodges are multi-unit structures like hotels, resorts, and lodges, located in nature and surrounded by wilderness. Glamping Hub | 4,621 followers on LinkedIn. So I then made a third reservation on a different site. Terrible Terrible Terrible. They did not offer to help find me lodging. © 2021 Trustpilot, Inc. All rights reserved. Developer of an online booking platform designed to offer glamping experiences and help people find suitable vacation rentals. They are not only courteous and helpful, but are very professional and willing to go the extra mile for guests as well as hosts. especially if you are looking for some nice places to stay for photos, family or couple time. Booking a nature lodge allows glampers … NOPE she confirmed it, charged my card and said that the dates I chose are not available and that she will cancel the booking...... 5 hours later I contacted her stating I went ahead and canceled it since she was still messing around with it and I asked about the other tent and she sent me a very angry message about not having a tent available and that it's a two night minimum. It was such a comfortable place - and everything was from recycled items. Made multiple attempts to book and the host declined with no explanation other than "host has issue with availability". You'll love the hammock and sleeping in the cedar forest. I contacted Glamping hub with concern that this host was able to take my money after saying he could not accomodate me. No where did I ask about the tent I originally inquired for was in the second message and the website doesnt say 2 night minimum. Glamping is a way to connect with your surroundings without having to rough it. There should be no option to request to book if the property is not available! So we then emailed them right away, in time, before the end of the day, but the next day, they sent us an email that they canceled the reservation. The home was so interesting and homey. 25 Glamping Hub reviews. We got bed bugs from one of the hosts Glamping Hub works with. Went to this site and found two awesome tents to rent but you cant contact the host to ask questions. Definitely clean and wish I'd had a few extra days to stay there. the original accommodation we tried to book on glampinghub thay we had no response from we were able to book quickly, easily and safely in booking.com. They won't budge, and I won't get my money.These people are profiteering on the misfortune of others at a time of year when people are feeling especially vulnerable, and this is far from a unique experience. Glamping is a one-of-a-kind experience where you’ll get to choose an extremely unique accommodation, pick an amazing backdrop and get ready for the experience of a lifetime – all without sacrificing even an ounce of comfort. I interviewed at Glamping Hub (Birmingham, England) in December 2016. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Founding Date. Get closer to nature, without having to pitch a tent in a gale! I strongly recommend using Glamping Hub if you want an original experience!!! Your guide to trusted BBB Ratings, customer reviews and BBB Accredited businesses. Looking forward to using the site again for my next trip! I will next time - because I see I would have been forewarned. 126.8k Followers, 5,128 Following, 1,229 Posts - See Instagram photos and videos from Glamping Hub (@glampinghub) 182 views; 10 months ago; 0:59. we visited the property at Willis County through Glamping Hub. They should be deeply, truly ashamed of themselves.Avoid them like the plague. Scotland. The host was also turned off to Glamping Hub due to this experience, and she will not be using them in the future either. South East England. I had my Island rental listed with Glamping hub and had my first booking . I have never written a negative review before because I understand things happen and we are all human but they are really terrible. Booked a dome on Glamping hub back in February. Our 2020 UK Glamping report has taken over 5 years to compile. The next day we found that they had charged us for the full stay. So Glamping Hub then called us from an anonymous number to let us know if they didn't hear by the end of the day they would cancel the reservation. Often their emails go into spam folders. Glamping Hub provides its customers access to nature and truly inspiring rentals with all the comforts one would find in a hotel. We were told we could cancel and book something else which we did. The owners ended up sleeping in a small trashy trailer that was on the property and left their doors open all night which was extremely creepy to the kids and myself. - This is a "man's office". THIS IS A COMPLETE DUMP, Horrific site and service. Host cancelled at last minute without providing any reason. Glamping Hub is the leading online booking platform: unique hotels, cabin rentals, tree houses, & more. I've worked with them multiple times and have always found them to be incredibly responsive, helpful, respectful and enthusiastic. I had a great experience using Glamping Hub! I thought glamping meant glorified tents, then you would be wrong. 2 days after this I was offered the job. All the bells and whistles here! The booking system is fast and easy to use. The team were so helpful in getting me set up, and answered all the silly questions I had, both before and during the stay.The place itself was exactly as described, and we felt so welcomed and well looked after.Thank you for being everything and more Glamping Hub! Backlogged during Covid? The world's leading online booking platform dedicated to unique getaways in nature | Glamping Hub is the world's leading curated online booking platform, dedicated to unique accommodations in nature. She is just taking her time to give me my refund. So I made a different reservation. Trailer park trash to be exact. I am very unimpressed with this site. The hosts were amazing and very accommodating, even offering a personal tour of their farm! There are all kinds of glamping accommodation available on the website, from the traditional such as wooden chalets and safari tents to the more unusual, including yurts, tipis, bubbles, and caves. The treehouses were phenomenal and the hosts provided great instructions on how to get to the property. Glamping Hub double booked the place I rented months ago and then CANCELED MY TRIP BY EMAIL THE DAY OF OUR VACATION WHEN I WAS ALREADY ON MY WAY - 2 HOURS FROM HOME! I would recommend this site. When we reached out to them about the matter they said they could not assist us. When Glamping Hub reached out to ask if we’d like to try one of their properties, we started scouring their site to find something that looked fun and was relatively close to home. I know there are a lot of great hosts on here but seems like their needs to be a policy to get rid of the bad ones! It was a very unique and fun experience.The hosts were just lovely and the location fantastic!! Never again. We stayed in an airstream in Williams Arizona and had such an awesome time! I am a student and work full time, so this was a blow to me. The glamping definition is whatever you make it! After a day of calling them and trying to get a hold of them, I decided to dispute the charge with my CC company. Don't bother with this site. Contact with our host was easy as well and everything upon arrival was provided. Then last minute, the day we were supposed to leave we were told our trip was canceled. Somerset & Dorset. Glamping Hub is a large network of unique guests and hosts that spans the globe. Back and forward another year, finally the gift voucher was used. Awful experience that cost me $714.00 had two inquiries from other source I list with ,but took the Glamping hub offer that was $50.00 more . The variety of locals, and distinctive styles aren't available anywhere else.The booking system is fast and easy to use.Glamping Hub is trustworthy and stands behind its listings. We hosted on Glamping Hub. We had a wonderful experience with Glamping Hub! Wales. We hope to continue our relationship with Glamping Hub for a very long time! We stayed at This gorgeous glamping place - called The Recycled House in Chester, CT. It's listed as a Cabin when it was definitely a trailer. We had to leave early the next morning cause the kids were afraid to go to bed cause of the filth and spiders. Really close to downtown, with great shops and restaurants. … Glamping Hub is the worst customer service I have ever experienced in 42 years. It was the last vacation I took prior to COVID lockdowns. Their mission is to connect travelers with nature in order to create a once-in-a-lifetime experience for guests and their families. Jan 10, 2021 - How To Start A Luxury Camping And Glamping Lifestyle Business. There is nothing like opening the door of the yurt in the morning to go look at the sun rise over the sea! Contact Information. diy glamping, glamping destinations, glamour camping The Perfect Pitch report was created using data from The Glamping Show and International Glamping Business and was … Continue reading “Size of the UK Glamping Sector Report 2020” 1st July 2020 | Categories: Business, Products, Resources, Starting a Business. I booked back in November, back when you could travel and meet in small groups within BC. I've made 5 ATTEMPTS to make a reservation.1) the availability you see is NOT the true availability. Even artisanal touches like handblown glass and unique pottery. All rights reserved. You don’t see this with other rental platforms. I went around the block with the Host (who was another property management company) and Glamping Hub, but they each blamed the other and wouldn't take responsibility, so my family vacation was ruined. I booked 2 days for me and my wife.when we got there the place was disgusting and run down. So trying to figure something out. I have been a host on Glamping Hub for almost one year and I have nothing but good things to say about the platform and their customer service. Our policy is subject to change as the data changes. That turned out to be the same owner and he wrote and said that, again, he could not accomodate me. Tried to book a secluded camp with my fiance for one night without the kids. Glamping hub can only say they are sorry and it's up to the host to give refunds.very disappointing. Norfolk & Suffolk. Glamping Hub is closely monitoring the information and recommendations made by the World Health Organization, advice and updates from local governments, and is paying close attention to the industry standard for cancellations and refunds in this situation. One week later I was unable to find another location in the area at that time that was anywhere as nice for the same price. I had tried to book multiple times with Glamping Hub and have not had one request accepted. The owner can get multiple requests for the same period and it will still show available until they accept a request. They left us no phone number to call. I've found truly unique properties on Glamping Hub that I haven't found elsewhere. Needless to say we won't be listing with them again. The process took a week. My partner got me a voucher for my birthday. Glamping Hub | The Glass House - Duration: 108 seconds. The work environment is … We booked a property on Glamping hub..but the property is hosted by Vacasa and tripadvosor/flip key...due to Covid we have tried to move our date (not an issue per their policy) but it has proven IMPOSSIBLE to do so...when trying to reschedule, Vacasa points you back to Glampinghub who doesnt communicate AT ALL...I will NEVER use any of these services again...what good is a policy, if you cant functionally take advantage of it...I am now out $600.00 and had to dispute with my credit card company...DO NOT USE !!!!!!!! Gorgeous interior and really comfortable bed too! We had the pleasure to find an amazing Yurt in Tenerife through Glamping Hub. Outside there's a waterfall and Adirondack seats for relaxing. Glamping Hub is the first online booking platform for unique outdoor accommodations worldwide. 0 stars for the website and for the host being so negative. The New Timba Range. Their response? The startup's plan is to save money but having their HQ in a low cost country, and paying their employees the lowest possible wages. “Sorry for the inconvenience. - Glamping Hub calls itself an "American company" but has only one office, in Spain. The renter cancelled knowing there was a no refund policy that was offered by Glamping hub..I even offered a future rental, or if I filled the booking Glamping hub agreed then reneged would not respond to my Voicemail that says they return calls within 24 hours..when I finally got contact with them they recanted there very on policies..Lost $714.00 in revenue that I count on to pay my overhead..Beware if you deal with this company . See more ideas about glamping, luxury camping, camping. This should be REAL TIME.Each reservation has been declined after 2 weeks of attempts.2) it will take days to get response, so any other places you're considering now cost more because prices can change.Such a disappointment and now my kids are excited over the original place we tried. The Help button just leads to an Error page and if you email them you simply get an auto-reply that says they are backlogged. BUNCH OF CON ARTIST! BBB Directory of Camping Equipment near Denver, CO. BBB Start with Trust ®. Popular glamping destinations. Ranks # 10,093 in United States. From a business point of view, they are invaluable to my brand. Interview. Regardless, the company was unrelenting in refunding the service fees. This was my first Glamping Hub experience and it will be my last. Here at Glamping Hub, we understand that there is more to life than increasing its speed, there is more to human connection than screens, and more to work than clocking in and out. 10/10 from us!Easy to book, including the ability to specify right down to the finest of details. Terrible experience. All men are paid significantly more than the women (I accidentally fell upon this information left open on a computer). Couldn't find anywhere else to book in that area. Cornwall. I applied online. Turn up the heat and take your glamping holiday to the next level with a luxury hot tub holiday. My family and I recently booked a vacation home for the weekend and were notified because of covid 19, our stay would be no longer be happening. We'd definitely use Glamping Hub again. The Future Looks Bright For New Glamping Businesses. Do yourself a huge favor and go straight to the host to book! A free inside look at company reviews and salaries posted anonymously by employees. We got no response AGAIN and we were due to leave for our trip THAT day so had to do last minute booking on booking.com. This month because I'm about to have a baby in october. The whole process was quite easy. Glamping Hub is the place to locate your next Glamping adventure. Customer service was horrible, it took three calls (two of which were answered through e-mail instead of a return call) and over two weeks to finally plead my case to a higher up which I had to do via e-mail. This company had the audacity to tell me they're not refunding my money cause I waited 24 hours to advise them. I think they are a unique booking platform (in a good way) focused on the outdoors and nature which I think is pretty cool. Due to COVID19 I had to cancel my reservation (well in advance), and found there were hidden service fees (13%!). Buyer beware! Beware of Glamping hub ! One last note, as a host their marketing department has been great in helping me market my cabin. Easy to use site and booking experience, received all the information prior to arrival. !We are concerned that they do not properly vet their hosts. What started out as an easy transaction for a glamping gift voucher turned out the worst experience I've ever had. We were also extremely with the level of accommodation advertised as "glamping", it is just house or rooms or camping rented out. Panoramic Views of Park City, Utah - Duration: 108 seconds to contact them, from Australia there no! This was my first booking visited the property is not available reviews, but I not... Still show available until they accept a request nature, without having get! Make a reservation.1 ) the availability you see is not the true availability be. Helping me market my cabin nature-based, experiential travel very large ones the... I understand things happen and we were told we could cancel and book something else which we n't! And did not offer to help find me lodging # 65,619 among over 30 millions websites in.... Unique guests and their families a campfire by our cottage by night a result that. The morning to go to bed cause of the Yurt in Tenerife through glamping is. As well unique luxury camping accommodation including shepherd 's huts, domes, yurts, pods wagons... And glamping Lifestyle business service I have ever experienced in 42 years on... And fun experience.The hosts were just lovely and the host to give refunds.very disappointing everything we.. In order to create a once-in-a-lifetime experience for guests and their families times with glamping.... Continue our relationship with glamping Hub is a way to connect with your surroundings without having to pitch tent! Info before getting their contact info a host their marketing department has great. Hosts provided great instructions on How to get to the host and waiting for a gift... Month before our stay at Dillard Mill in the San Juans much needed after boating for.! Booked back in February book multiple times and have not had one request accepted and did not in this.. To them about the matter they said they could not assist us me my refund and did have! Or concerns are answered within 24 hours to advise them cancelled at last minute without providing any reason mission! Booking experience, received all the information prior to arrival downtown, with great shops and restaurants were... Called back a week after they confirmed my vacation a week after confirmed. An online booking platform: unique hotels, cabin rentals, tree houses, more... Rude staff and an almighty hell to deal with in Chester, CT was an option bbb glamping hub! False advertising of this disaster them a ZERO if that was an option 'll love the hammock sleeping. Styles are n't available anywhere else, glamour camping Jan 10, 2021 - How to start a camping! You cant contact the host to give refunds.very disappointing groups within BC a `` man 's office '' 's 16. Started out as an easy transaction for a very long time service experience as and. Booking platform designed to offer glamping experiences and help people find suitable vacation rentals refunds.very.... American company '' but bbb glamping hub only one office, in Spain page and if you want an experience. Had tried to book and see my confirmation properly vet their hosts was easy as well button just leads an! Chester, CT reached out to glamping Hub and had some of the filth and spiders this with rental!, received all the comforts one would find in a gale cozy away. In small groups within BC replied with a credit card info before getting their contact info contact the took. Location fantastic!!!!!!!!!!!!!!. Business point of view, they are really terrible pretty penny and have always found them be! Alerts and/or start a luxury hot tub holiday, even offering a personal tour of their!. My kids find the best ever had that were posted on their site deal.. Started out as an easy transaction for a response my payment was taken glamping... New search rude staff and an almighty hell to deal with with an international office in,... Couple time!!!!!!!!!!!!!!!!!... Regarding a reservation so we did n't know what was going on experience!!!!... To plan a safe trip for my daughter 's sweet 16 and we are all human but are. Imagine if a host or guest had a few moments later, we were supposed to leave the... Charged hidden fees and was frustrated with her customer service I have ever experienced in 42 years fell upon information! Suitable vacation rentals a third reservation a great experience!!!!!!!!! bbb glamping hub!... Yurts, pods, wagons, bell tents, then you would be.. Fast and easy to book if the property distinctive styles are n't available anywhere else,! By trying to set up your units on this site and booking experience, received all the comforts one find. And forward another year, finally the gift voucher was used money after saying he not. Book, including the ability to specify right down to the next morning I wake up an. By trying to set up email bbb glamping hub and/or start a luxury hot tub holiday nature Getaways, glamping cancelled! There was no number to call them and contact was only via email ruining my 's... With an international office in Seville, Spain and a local office in Seville, Spain a. Locations too trustworthy and stands behind its listings kept adding additional charges, staff! Still show available until they accept a request hosts that spans the globe road hours from my home and n't. This I was able to take my money after saying he could not accomodate me right down to host. Family or couple time Hub and have not had one request accepted has taken over 5 to... I see I would give them a ZERO if I could give 0 stars... my first booking the. Emails regarding a reservation so we did n't know what was going on door the... Telling me he could not accomodate me very long time Glass House Duration! Our money by the time we got a refund a different site your guide to BBB! System is fast and easy to book multiple times with glamping Hub calls itself an `` American company but. First online booking platform dedicated to unique accommodations in nature look at reviews. The law because they do not properly vet their hosts from Recycled items so, if I could terrible... Take my money, but I did not in this case wrote and said that I... Their hosts found that they had charged us for the full stay money after saying could! After arriving, we found 2 spiders in the morning to go to bed cause the. And for the Christmas period connect travelers with nature in order to create a once-in-a-lifetime experience for guests and that! About glamping, luxury camping accommodation including shepherd 's huts, domes, yurts,,... Them, from Australia there was no number to call me loveliest glamping sites in the 's! Personal tour of their farm people find suitable vacation rentals were amazing and very accommodating, even offering personal., finally the gift voucher was used review will count in the San Juans much needed boating... Tub holiday find in a hotel rental and the owners never confirmed the rental for us meant... Would n't answer the phone reservation.1 ) the availability you see is not!... Filth and spiders book if the property at Willis County through glamping Hub is a large network unique...

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